Additional Terms of Service for Clients
Things you must do before purchasing Prints on our website
- be 18 years old or have parental consent;
- set up an account to enable your login to our website portal – we may review and verify all accounts and accept or decline account applications at our sole discretion;
- provide complete and accurate information to us, and promptly inform us of any updates to your information.
All prices are advertised in Australian dollars (AUD) and payments must be made in AUD. Payments are made via Shopify payments, EFT or Paypal. Full payment is required prior to the digital download link being emailed or the artwork file transferred.
Our Prints are digital prints and artwork files which you can download to have printed on textiles for stationery, clothing, accessories, homewares, wallpaper, packaging and similar commercial end-products (“end-products”). The end-products may be sold direct to the consumer or wholesale under a single brand name only. Where you wish to use the Prints for more than one brand, additional fees apply. We offer exclusive and non-exclusive Prints, which are outlined below. If you are unsure whether our Prints are permitted on your products, or whether to purchase an exclusive or non-exclusive Print, please email us at firstname.lastname@example.org
Intellectual Property Rights
All the Intellectual Property Rights in our Prints are owned by us. We may use motifs for new prints, or existing prints for future projects. All use of the Prints is also subject to acknowledgement of our Moral Rights. This includes, but is not limited to, the correct right to attribution of Jac Slade for all Prints. You must not claim to have created or own copyright or design rights of any Prints.
Prints must not be:
- reproduced, duplicated, copied, sold, re-sold or exploited on any print on demand website, or other print studio or similar website;
- be used for artwork distribution, resale or further licensing;
- be white/ private labelled or printed on fabric for purchase; or
- shared on any social media channels or websites.
In particular, you must not use our Prints for any further commercial purposes without our prior written consent which is given or withheld at our sole discretion. Please contact us at email@example.com to seek consent.
When you purchase a Non-Exclusive Print, we grant you a non-exclusive, non-transferable, royalty-free, revocable licence for a period of 2 years to use our Prints on textiles in order to make up to 500 units of end-products as listed above. Where you purchase a non-exclusive Print, we may sell the design to other parties, and so up to 10 other brands may use the Print.
When you purchase Exclusive Prints, you get the exclusive licence to the Print and it is removed for purchase from our website. We acknowledge and agree not to sell or otherwise permit the use of the Print by any other brands for the end-products. There is no limit to the period of the licence, or the number of units that can be produced.
Acknowledgements you make when purchasing on our website
You acknowledge and agree that there may be:
- occasional errors or omissions in Print descriptions, prices, fabric or print shipping charges, delivery times, availability and promotions;
- colour differences, so that the colours and images of Prints we display may be different on your screen to the colours and images of the actual Prints;
- technical problems downloading Prints, and there are inherent risks associated with downloading digital products; and
- some sales that are limited to certain regions or groups of people.
Except as required by law, we cannot guarantee the accuracy of the information, the colours and images or the availability of the Prints.
You further acknowledge and agree that we may place images of the end products and/or design process along with a link to your website or social media account on our website or social media platforms or promotional material.
Things you must do after purchasing on our website
- maintain the confidentiality of the login and password for your account;
- not allow other people to use the Prints or your account;
- not reproduce, duplicate, copy, sell, re-sell or exploit the Print in any way that is not expressly permitted;
- contact Australia Post or the courier company directly if you have late, stolen, or damaged deliveries of fabric samples or prints;
- contact us by email at firstname.lastname@example.org if you have any issues with the Print and require a refund;
- seek our prior written consent before any publication of information about us; and
- in the case of a dispute keep all communications confidential.
Things we’d love you to do after purchasing on our website
We’d love you to share your end-products on social media platforms, with a credit to Jac Slade and linked back our website or social media accounts.
We’d also love you to provide us with any testimonials, and/or case studies so we can use them for marketing and information purposes, publications, exhibitions and professional awards across all print or digital mediums, including our social media channels.
However, please note that by providing us with testimonials and/or case studies you assign copyright ownership to us. This includes all copyright and any other rights under the Copyright Act 1968 and the right of reproduction either wholly or in part. If you provide Content but subsequently want to revoke permission to use it, it is your responsibility to notify us immediately at email@example.com
OTHER MATTERS YOU SHOULD BE AWARE OF
We may change information on our website and store
Except as required by law, we may at any time, and without prior notice to you:
- change and update information including shipping charges, delivery times, availability and promotions;
- change prices or descriptions of our Prints;
- change our range of Prints, or discontinue Prints and/or
- cancel orders if information is inaccurate.
We make deliveries at your option and your cost
We deliver any requested samples or prints purchased through our website via Australia Post or a reputable courier company. We will process your delivery upon receipt of payment. Delivery times will depend on your selected delivery option. Any international clients are responsible for any custom and import duties.
We comply with the Australian Consumer Law
You are entitled to various consumer guarantees, rights, and remedies under the Australian Consumer Law including, but not limited to, consumer guarantees that the Prints are of acceptable quality, fit for purpose and match the description we provide on our website. You will have the right to have a Print, replaced or refunded if it doesn’t meet a consumer guarantee.
Except as required by law we do not warrant the quality of the Prints or warrant that they will meet your expectations. We do not provide refunds for changes of mind, or where you fail to provide us with adequate information.
If we need to cancel your order we will provide a refund
Except as required by law, all sales for our Prints are non-transferable and non-refundable. On occasion we may cancel an order for a Print where we are unable to fulfil it. In these or similar circumstances where we have to cancel an order, we will provide you with a full refund. In some instances, where we cannot fulfil part of your order, we will call you and ask if you would like a replacement or substitution Print or refund. We have the right to refuse, limit or cancel any order for our Prints, or requests for accounts including, but not limited to, where an order appears to be by resellers without permission. We do not provide refunds except as required under the Australian Consumer Law.
We can refuse to serve you and sell Prints at any time
We may refuse to provide Prints to you, or anyone, for any reason, at any time. In particular, if you breach this Agreement we may immediately terminate your use of our website and services, and ban your purchase of any Prints. We can also change, suspend or stop providing Prints at any time, for any reason, and without notifying you. We are not responsible to you for any changes, or if we suspend or stop selling our Prints, or stop any services.
LIABILITY AND INDEMNITY
To the maximum extent permitted by law, we are not liable for any Loss or damage arising from your use of our website and services or any Prints purchased using the service, including, but not limited to, any errors or omissions, price changes or discontinued Prints, lost or stolen samples or prints during delivery, any late delivery, your reliance on any of our information, any unauthorised access to your account, any links to third party websites, any interruptions, any changes, suspension or termination of our website and services, or your use or misuse of any Print.
To the extent which we are entitled to do so, our liability under the Australian Consumer Law will be limited, at our option to:-
- the replacement of the Prints or the supply of equivalent Prints; or
- the payment of the cost of replacing the Prints or of acquiring equivalent Prints.
In any case, our liability to you will not exceed the amount actually paid by you to us for the most recent Print you have paid for.
You agree to indemnify us, and to keep us indemnified from any Claim arising out of or in connection with your breach of this Agreement.
IF THERE IS A DISPUTE
In the event of any dispute that cannot be resolved, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each party agrees to pay their own costs.
This Agreement is to be construed in accordance with the laws of NSW, Australia, and you and we submit to the jurisdiction of the courts of NSW, Australia. This is the entire agreement between you and us, and supersedes any prior agreements, proposals and communications whether oral or written, between you and us. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any right, or enforce any provision in this Agreement does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in this Agreement survive termination of this Agreement.
Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010.
Agreement means these Terms and all other terms and conditions and policies published or linked to on our website.
Claim means any claim, under statute, tort, contract or negligence, any demand, award or costs.
Intellectual Property Rights means all copyright, trademarks, design rights, patents, trade secrets and confidential information whether registered or unregistered.
Loss or damage means any direct, indirect, incidental, punitive, special, or consequential loss or damages of any kind, including but not limited to, any loss of profits, revenue, savings, loss of data, loss of enjoyment, virus to systems, personal injury, death, negligence, trespass, property damage and legal costs.
Moral Rights means any moral rights as defined under the Copyright Act 1968.
Prints means any Print available through our website, and includes any digital prints and artwork, and all metadata, apparel graphics and descriptions associated with the Print.
We, us, or our means Jacqui Slade t/as Jac Slade [ABN 96735005477] and includes any of our employees, agents, partners, and contractors.
Website and services means www.jacslade.com, and everything available on this website including, but not limited to, all Prints and any services.